Actions
Planning workshop
Wireframes
User interface design
Figma prototyping
Usability testing
[OVERVIEW]
Client asked us for designing a web tool that helps pharmacies keep track of medical paperwork and spot any changes automatically.
The system needed to work well with the tools pharmacies already use and handle different types of medical documents, helping our client build a strong case for getting project funding
Target users
Their task
Find and secure temporary job opportunities that align with their preferences, skills, and availability
[RESEARCH]
Understanding the documentation maze
We kicked off with a strategic workshop that brought together pharmacy managers and documentation specialists. Through their stories and experiences, we uncovered not just the technical needs, but the real daily struggles of managing medical documentation – insights that shaped our vision for a solution that would truly make their work easier.
Personas
Product Vision Board
[DESIGN]
Bringing ideas to life
Building on hand-drawn sketches from our design studio exercise, we refined ideas into low-fidelity mockups for client feedback, paving the way for polished high-fidelity designs
Hand-drawn sketches
Lo-fi mockups
Hi-fi mockups
[USER TESTING]
Validating potential and refining features
To assess the product’s potential, we conducted prototype testing through eight user interviews across two key user groups. Using Figma prototypes, we gathered valuable feedback, confirming strong interest and identifying essential features for success.
The evaluation of the tool’s potential played a crucial role in our findings, shaping recommendations for future development. The final report, presented to the client, was well received—positioning the product as a strong candidate for future funding.
[CONCLUSION]
So what did we achieve?
A helpful solution
Through user testing, we validated the solution with real users, confirming its relevance. We discovered that the product could significantly support pharmacovigilance and market awareness/intelligence, enhancing efficiency and streamlining their workflow
A promising product
The product received positive feedback from management and was set to receive an implementation budget upon resolving technical aspects.
A client trust
While working on this product, we built trust with the client, paving the way for future UX projects
